Parent/Code of Conduct

Parent/Guardian Code of Conduct Policy

To ensure a safe, respectful, and nurturing environment for all children, families, and staff, parents and guardians are expected to adhere to the following standards while participating in or engaging with the program.

Expectations for Parent/Guardian Conduct

Parents and guardians are expected to:

  • Communicate with staff in a respectful, calm, and professional manner at all times

  • Address concerns through appropriate channels and at appropriate times, not during active programming

  • Refrain from questioning, confronting, or engaging staff in a disruptive or instigative manner, especially in the presence of minors

  • Respect staff authority, program policies, and operational decisions

  • Ensure personal or familial matters do not impact program operations or the emotional or physical well-being of children

  • Model appropriate behavior that aligns with the values of safety, respect, and community

Prohibited Conduct

The following behaviors are not permitted:

  • Disrespectful, confrontational, or instigative communication toward staff

  • Disrupting program activities or staff while on duty

  • Engaging in adult disputes or discussions around minors

  • Harassment, intimidation, or hostile behavior of any kind

  • Failure to follow established policies and procedures

Consequences of Policy Violations

Violations of this policy may result in consequences that affect a child’s participation in the program, as follows:

  • First Infraction: Child may be suspended from program activities for one (1) month

  • Second Infraction: Child may be suspended from program activities for three (3) months

  • Third Infraction: Permanent removal of the child from the program

While children are not responsible for adult behavior, parent/guardian actions directly impact the program environment and will be addressed accordingly.

Acknowledgment

By enrolling a child in the program, parents and guardians acknowledge and agree to abide by this Code of Conduct and understand that failure to do so may result in restricted participation.

Refund Policy

TrueFIT Lifestyle Training does not offer any refunds for any purchases. However for personal training sessions, we can work with you to reschedule any missed sessions! You can reschedule each session a maximum of 2 times.

Camp Policy

All Campers and their guardian must adhere to these camp policies.